Consumer Truth

Truth Discovery Tools

Specialty Qualitative

From in-home ethnography and in-store shop-alongs to “in-the-moment” mobile research, about one in four of the projects we did in 2010 involved these up-close and personal “specialty” in-depths.

Online Qualitative

Fast becoming a standard tool, we’ve used online qual with IDI's, groups, bulletin boards, blogs etc. to reach consumers quickly, efficiently and across broad geographies. This is especially effective for doing multiple IDIs all at once. Clients can “observe” and ask questions from the “virtual backroom”.

Quali-Quant

Exactly what the label says - this methodology combines qualitative and quantitative methodologies to get both the “numbers” (e.g. PI, brand relevance, menu item selection, value perception, etc.) and the in-depth probes in the time it takes to finish a qual project.

Classic Quant (e.g. surveys, conjoint studies, etc.)

One of our newest capabilities, we’ve been using some quant tools (survey design, analysis, reporting) to validate qualitative learning. Conjoint studies are made smarter if preceded by smart Truth Discovery® to ensure the best variables and levels are addressed.

Mobile Research

Self-conducted consumer interviews enable “on-the-fly” capture and real-time recording of on-site observations, feelings, thoughts and motivations (verbatim transcripts are accessible).

Hybrid Research

To address varying and/or multiple learning objectives, this combines different methodologies, such as: in-home + groups; shop-along + in-home; online qual + video chat; quant surveys + mini groups, etc.

In-Group Graphic Artist

A great, generative technique for developing logos, line extensions, new products, etc. Talented graphic artist brings ideas to life in real time. Ideas are brought to visualization as they are created by the respondents, fueling energized discussion and further creative contribution.

Download our complete Truth Discovery® Tools PDF brochure

International capabilities

Consumer Truth® conducts positioning studies for major global brands that require local market insight to ensure message relevance across countries, cultures and languages. We have cultivated a network of highly qualified and competent partners across Europe and Asia, with an expertise in China and Taiwan. We remove the difficulty and complexity from executing international research, while providing overall leadership and management to the project.

Clients benefit by having one central point of communication and management. We coordinate and interface with local moderators and facilities to provide them with the overall research design –including screening, discussion approach (using our proprietary 4Cs® communications methodology) and reporting format. This provides a consistent, “single-voice” that identifies not only consumer nuance within individual countries, but also provides a 
global understanding of the 
insight. Clients can then 
create more effective 
action plans
and 
efficiently execute 
them from a single, 
global perspective.